Articles

After furlough, many have felt they don’t want to return back to our industry, with job vacancies reaching the highest since records began and many outlets being unable to operate full opening hours.

These factors, partnered with hospitality being one of the poorest paid industries, has only added fuel to the fire. Some firms are recognising this and increasing pay to attract new staff. But what about those who are still recovering from the financial implications caused by the pandemic and “simply don’t have pots of money to throw at the problem” - Julia Kermode, co-founder of IWork.

So, in those circumstances what is the answer? What happens to those businesses who are struggling to attract staff? And most importantly, what can they do to retain their existing team members?

The answer, prioritising health and wellbeing.

We spoke to Madeleine Geach, Leadership Coach and Head of Culture at, The Hawksmoor Group (Healthy Hospo partner) about what Hawksmoor do to take care of their team, why this is so important to them, how they got through the struggles created by the pandemic and the plans they’re making to keep their foot on the gas towards a healthier hospitality for all.